M&G PLCSep 14 2022

Adviser stops taking on Pru clients due to service levels

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Adviser stops taking on Pru clients due to service levels — C. Koch/Pixabay

Ruby Hinchliffe

Birmingham-based adviser Richard Bishop has stopped taking on clients who hold old defined benefit pensions with Prudential after finding his firm could not meet its own service levels due to a lack of communication from the provider.

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Adviser stops taking on Pru clients due to service levels

Read the full story with a free account

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